How do I request a quote?

Fill out the quote form on our website or email quote@bus-service.com. We respond within 2 hours during business hours. For urgent requests call +44 2045772400.

Frequently Asked Questions — Bus & Coach Hire

Booking & Quotes

Fill out the quote form on our website or email [email protected]. We respond within 2 hours during business hours. For urgent requests call +44 2045772400.

We aim to respond to all requests within 2 hours. Complex itineraries or multi-day trips may take a little longer.

Travel dates, pickup and drop-off locations, number of passengers, vehicle preference (if any), and a brief description of the trip purpose.

Cancellation Policy

Cancellations 14+ days before: 10% fee. Within 14 days: 25%. Within 2 days: 50%. Within 24 hours: 100%.

Fleet & Vehicles

Vans (up to 7), minibuses (up to 19), full-size coaches (up to 50). All air-conditioned with WiFi.

Please mention accessibility requirements when requesting a quote. We will do our best to accommodate.

Yes. All vehicles in our fleet are equipped with WiFi and air conditioning as standard.

Routes & Operations

Germany, France, Italy, Spain, Netherlands, and Austria. Cross-border trips are handled seamlessly.

Yes. We specialise in airport group transfers. Drivers track flight arrivals in real time.

Yes. Multi-day charters are our speciality for conference travel and tours.

Drivers & Safety

Yes. All drivers carry international permits and comply with European driving regulations.

All vehicles meet current European safety standards and undergo regular inspections.

Payments

Bank transfer and major credit cards. Deposit required on booking; balance due before departure.

Frequently Asked Questions